Privacy Policy

Privacy Policy

At Lamjung Foods, we are committed to protecting your privacy and ensuring that your personal information is handled securely and responsibly. This Privacy Policy outlines how we collect, use, and protect your information when you visit and use our website (https://lamjungfoods.com).

1. Information We Collect

We collect both personal and non-personal information to provide and improve our services:

Personal Information: This includes your name, email address, phone number, shipping address, and any other information you provide when you create an account, place an order, or contact us for customer support.

Non-Personal Information: We may collect data through cookies and analytics tools, such as IP addresses, browser types, and site usage patterns, to help us enhance the user experience.

2. How We Use Your Information

We use the information we collect for various purposes, including:

  • Order Processing: To process your orders and deliver products to you.
  • Customer Support: To respond to your inquiries and provide assistance.
  • Marketing: To send promotional emails, offers, and updates that may interest you (you can opt out of these communications at any time).
  • Website Improvement: To analyze site usage and make improvements to enhance your shopping experience.
  • Security: To prevent fraud and ensure the security of our website.

3. Cookies

Our website uses cookies to personalize your shopping experience and collect non-personal information. Cookies help us remember your preferences, track your visits, and improve site performance. You can control or disable cookies through your browser settings, but doing so may affect certain features of our website.

4. Data Sharing

We do not sell or share your personal information with third parties for marketing purposes. However, we may share your information with trusted third parties who assist us in delivering our services:

  • Service Providers: Such as payment gateways, delivery partners, and IT support.
  • Legal Requirements: If required by law, we may disclose your information to comply with legal obligations or protect our rights.

5. Data Security

We take the security of your personal information seriously. We use industry-standard measures to protect your data from unauthorized access, loss, or misuse. However, no online system is completely secure, and we cannot guarantee the absolute security of your information.

6. Your Rights

You have the following rights regarding your personal information:

  • Access: You can request a copy of the personal data we hold about you.
  • Correction: You can request corrections to any inaccurate information.
  • Deletion: You can request the deletion of your personal data, subject to legal requirements.
  • Opt-Out: You can unsubscribe from marketing communications at any time by clicking the "unsubscribe" link in our emails.

7. Third-Party Links

Our website may contain links to third-party websites. We are not responsible for the privacy practices or content of these external sites. Please review their privacy policies before providing any personal information.

8. Changes to Privacy Policy

Lamjung Foods reserves the right to update or modify this Privacy Policy at any time. Any changes will be reflected on this page, and we encourage you to review this policy regularly to stay informed about how we protect your information.

9. Contact Us

If you have any questions or concerns about our Privacy Policy or the way we handle your personal data, please contact us at:

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